Excellent Limousines Service Agreement
Hire of Limousines, from Excellent Limousines Ltd is with full acknowledgement and agreement of the following terms and conditions:
No Vehicle will be reserved until this signed contract has been received by Excellent Limousines and payment arrangements have been made. The contract can be faxed to (09) 528 5060 or submitted online. Please keep a copy for your records.
All on-line reservations must be made at least 72 hours prior to the pick up time.
For shorter notices please contact our office on (09) 528 5060 or on: 021 454 981.
Airport pickups: Additional charges may incur for waiting time for arriving flights.
There is no extra charge for the first 10 minutes of delay. After 10 minutes there is an extra $50.00 minimum charge for every 15 minutes of waiting time.
Alcohol will not be consumed by any passengers under the age of 18. If this is found, the hire age of our services will be terminated immediately and no refund will be given. Excellent Limousines, by law, is not permitted to provide any alcohol beverages to our clients, even those of legal age.
Smoking of any substance will not be permitted in any of our Limousines.
If smoking occurs in any of our Limousines, the trip will be terminated immediately, and no refund will be given
Clients and hirer, is responsible for his/her guests, for any damages to the interior/exterior, and equipments of the Limousines. This is including but not limited to: gum, wine and alcohol spillage, vomiting, breakage of lights, televisions, VCR, radio, cd/dvd player. Repair and replacement of items shall have a minimum charge of $250.00. All passengers agree to behave in an orderly and well-behaved manner.
Excellent Limousines Ltd reserves the right to expel any person from the vehicle and/or terminate this contract in the event of a violation of any of these conditions by any passenger. In the event of such early termination, no portion of any amount of money shall be refunded.
While we are happy to let you bring personal items such as cds, usb and other various items we do not take any responsibility for items that are left in the vehicle during or after completion of the limousine hire age period.
Excellent Limousines Ltd, shall not be held responsible for late arrival caused by (but not limited to) acts of nature, traffic delays, breakdown, incorrect pick up and drop off information, and any situation beyond our control.
All vehicles are quoted subject to availability at the time of booking. Rates are subject to change without notice. A deposit of 50% of the total amount is required at the time of booking and is nonrefundable. The balance is due 7 days before the booked date.
REFUND POLICY
If you have reserved the limousine, with a minimum deposit of 50% of the price quoted, please keep in mind that your deposit is NON-REFUNDABLE, but it is transferable to another date.
If you need to change the date of your booking, it must be within one year of the date that you originally booked the Limousine for.
If you paid for your booking in full and up front, than only the amount MINUS your deposit amount will be refunded.
PAYEMENT POLICY
Excellent Limousines Ltd welcomes several forms of payment.
PERSONAL CHEQUES
All personal cheques must be received at a minimum of 7 WORKING days prior to your booking.
If we receive it less than 7 WORKING days, before the booked date, we will contact you to advice that we need another form of payment and your cheques will be returned to you.
CREDIT CARDS
This is a more convenient way to pay for your deposits and balances, because this transaction may be done over the phone. You may also use this option when paying less than 7 WORKING days before your booking. We accept VISA, or MASTERCARD.
DIRECT DEPOSIT INTO THE BANK
All Direct Deposits must be received at a minimum of 7 WORKING days prior to your booking.
CASH
Cash will be accepted as a deposit or to pay a balance. If you are paying your deposit with cash, you must make an appointment to bring it into our office and your Limousine will be booked on site. If you are paying your balance in cash, you may also bring that into our office anytime before your booking (by appointment).
Excellent Limousines Ltd reserves the right to substitute the limousine or the colour of the vehicle at its own discretion.
I agree to the terms and conditions of this agreement. I declare that I am over the age of (18) eighteen and I sign with full agreement and understanding of the terms and conditions described above. I accept full responsibility for other persons in my party.